E-Commerce Order Processing
Automated order fulfillment system processing 1000+ orders daily with seamless multi-channel integration
The Challenge
Manual order processing pushes many companies to their limits. Typical symptoms: A five-person team spends over 8 hours daily transferring orders from Shopify, Amazon, and WooCommerce into various systems manually. Each channel has its own logic, forms, and requirements. Inventory synchronization is unreliable - products are regularly sold that are already out of stock, leading to angry customers, negative reviews, and penalty fees. Shipping addresses are copied by hand, resulting in errors on 5% of orders. Customer notifications are missed. Average processing time is 48 hours instead of the promised 24. During peak season, systems collapse. Personnel costs rise while customer satisfaction drops. Monthly losses from errors, overselling, and customer churn easily reach €15,000 or more.
Our Solution
A fully automated order management system based on n8n seamlessly integrates all sales channels and orchestrates the entire fulfillment process. The system monitors Shopify, Amazon, and WooCommerce via API webhooks, processing new orders within seconds. Upon order arrival, inventory is checked in real-time in the PostgreSQL database, with items immediately reserved to prevent overselling. An intelligent routing algorithm determines the optimal fulfillment center based on location, availability, and shipping costs. Shipping labels are generated automatically, tracking information updated across all channels simultaneously. Personalized emails go out via SendGrid to customers in their language. Stripe payments are automatically verified and reconciled. When problems arise - payment failures or unavailable items - intelligent error handling kicks in with automatic retry attempts. The system learns from historical data and continuously optimizes processes.
Automation Workflow
How the automated order processing works step by step
Key Features
Multi-Channel Integration
Seamlessly integrates with Shopify, WooCommerce, Amazon, and custom platforms
Real-Time Inventory Sync
Automatic inventory updates across all sales channels to prevent overselling
Smart Routing
Intelligent order routing to the nearest warehouse for faster delivery
Automated Notifications
Personalized email and SMS notifications for customers at every order stage
Results
95% time reduction, 100% accuracy, €200,000 annual savings